What this kind of evidence can show
Therapy evidence may show contact with a counselling or mental health service, dates of treatment, the broad focus of sessions, support needs, risk planning, coping strategies or professional observations. See PIP mental health evidence and PIP evidence explained for related context.
What it may not show
Therapy evidence may not show every daily task, every symptom, or how a person is affected outside sessions. It may also be limited by confidentiality, service policy and the therapist's role.
Where someone may see this requested
Therapist letters or records may be mentioned when someone is gathering mental health evidence for PIP, disability benefits, a review, a challenge or appeal papers. Official requests may use broader terms such as supporting evidence or supporting information.
What to check officially
- The official form or decision letter should be checked for what information is being requested.
- The source and role of the therapist may matter, for example NHS, private, charity, workplace or community support.
- For PIP, the official and trusted sources should be checked because the decision is about how conditions affect daily living and mobility activities.
Common terms on this topic
- Therapist letter
- A letter from a professional involved in therapy, treatment or support.
- Treatment plan
- A plan describing treatment or support arrangements.
- Occupational therapy report
- A report about daily activities, support needs or adaptations.
- Supporting information
- Information that helps explain a condition, disability, needs or circumstances.
Evidence does not guarantee a decision
A therapist letter can be part of supporting information, but it does not guarantee entitlement, a payment rate or a challenge outcome.
What this page does not do
- This page does not provide wording for a therapist letter.
- It does not say therapy evidence is required for every claim.
- It does not give mental health, medical, benefits or legal advice.
Official and trusted sources
- NHS: Talking therapies
- Citizens Advice: PIP supporting evidence
- mygov.scot: Types of supporting information from a professional
- Social Security Scotland: Adult Disability Payment resources
- GOV.UK: PIP after you've applied
Last checked
Last checked: 12 August 2026.
Important disclaimer
Benefits Made Clear is an independent information website. It is not affiliated with GOV.UK, DWP, HMRC, Citizens Advice, Turn2us, MoneyHelper or any government department. This website provides general information only. It is not benefits advice, legal advice or financial advice.